Important Notice: System Upgrade and Settlement Window Adjustment
Platform Operations ·

To continue improving transaction stability and checkout performance, the platform will roll out an infrastructure upgrade in the first week of next month. The release covers a database migration, revised order-release scheduling, and a refreshed admin permissions model. Total downtime is expected to stay under thirty minutes. The precise maintenance window will be announced via homepage banner and in-platform notification one week in advance.
Key impacts for merchants and members during the upgrade:
- The order freeze window will be temporarily shortened from 30 hours to 0 hours, so any completed orders during maintenance settle immediately to the seller's available balance. The default will be restored automatically once the upgrade is complete.
- Email verification codes will be dispatched from a new outbound mail provider. Please ensure no-reply@weiland.com.bz is not blocked by your inbox filters.
- Telegram support will remain fully operational during the window and should be treated as the primary real-time channel.
If you encounter any questions or accounting anomalies after the maintenance concludes, please report via the "Customer Service" link; our engineering team will respond within 24 hours.
